What Would Make Work Better? The F-Word of Leadership


Part of a leader’s job is to Reduce Friction (the F-Word), creating the right space so the team members can do their best work:

  1. The PITA principle (what is the “pain in the ass” your team members have to deal with?)
  2. What would make work better? (the second question of Approachable Leadership).

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Online Learn and Lead Huddle. Includes online access to one 30-day course (each course includes videos, quizzes, and follow-up activities) plus a facilitation guide for either a peer-to-peer or remote webinar follow up meeting.


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