SLC+C and How To Make Others Feel Understood


This Huddle teaches how to Stop, Listen, Confirm, and Collaborate: developing empathy to enrich connection.

  1. Right Feeling and empathy.
  2. Listening vs. Fixing, and the power of confirmation.
  3. Problem-focused questions vs. solution-focused questions.

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Online Learn and Lead Huddle. Includes online access to one 30-day course (each course includes videos, quizzes, and follow-up activities) plus a facilitation guide for either a peer-to-peer or remote webinar follow up meeting.


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