The fourth step to properly resolve a conflict is to follow-up. Once your employees have agreed on a solution and the discussion has ended you should check back with them after a reasonable period of time and see if the solution is working. Sometimes the first stab at a solution doesn’t produce the desired results and resentment begins to build. Checking back allows you to bring the parties back together to modify their agreement if it is necessary. If things are going well then checking back lets your employees know that you care about their issues and are willing to help them where you can.
Check In Summary
0 of 3 Questions completed
You have already completed the check in before. Hence you can not start it again.
Check In is loading...
You must sign in or sign up to start the check in.
You must first complete the following:
Time has elapsed
Great job! You’ve completed the lesson. Make sure to act on your commitment for this month. If you found this topic interesting be sure to dig deeper by checking out any links in the Lesson Materials area above. Also take a look at the discussions and forum to share any experiences related to this lesson or leadership in general. There are plenty of ways to continue building your leadership.
- Review / Skip
Question 1 of 3
Put the steps for a successful conflict resolution in order.
Seek a Solution
Manage the Discussion
Equalize the Power
Question 2 of 3
My commitment this month:
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted.
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Question 3 of 3
How's it going? Are you on track?CorrectIncorrect