Incorrect Conflict Mediation
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Great job! You’ve completed the lesson. Make sure to act on your commitment for this month. If you found this topic interesting be sure to dig deeper by checking out any links in the Lesson Materials area above. Also take a look at the discussions and forum to share any experiences related to this lesson or leadership in general. There are plenty of ways to continue building your leadership.
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Question 1 of 3
1. Question
Put the step of a traditional attempt to resolve a conflict in the correct order.
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Employees have a conflict
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One person is happy and the other is now mad at the supervisor
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Supervisor brings the employees together
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Supervisor plays 'savior' and picks what the best solution is
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Supervisor listens to their stories
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Cycle repeats
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Question 2 of 3
2. Question
My commitment this month:
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 3 of 3
3. Question
How’s it going? Are you on track?
CorrectIncorrect